Lou is a dynamic professional with over eight years of diverse experience spanning roles as an Executive Virtual Assistant, Technical Support Specialist, Sales Expert, and Customer Service Associate. Known for providing exceptional administrative support and optimizing operational workflows, she consistently enhances customer satisfaction and organizational efficiency.

Lou is highly proficient in managing complex schedules, facilitating project coordination, and ensuring smooth communication in fast-paced environments. Her strong technical aptitude—supported by extensive knowledge in tools like Salesforce, Google Workspace, Outlook, Trello, Microsoft Office, and Canva—complements her excellent communication and interpersonal skills. Lou brings empathy, attention to detail, and a customer-centric approach to every interaction, consistently fostering positive client relationships and contributing to a supportive, collaborative team environment.

Lou holds a Bachelor of Science in Business Administration with a major in Marketing Management from the Polytechnic University of the Philippines. At Vitra, Lou leverages her extensive skill set to streamline processes, enhance team productivity, and deliver unparalleled support to our operations and our valued residents.