Privacy Policy for Vitra Housing

Effective Date: 10/15/2024

At Vitra Housing, we respect and value your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, services, and applications. By using our website or services, you agree to the practices outlined in this policy.

 

Information We Collect

We may collect personal information when you interact with our website, fill out forms, submit inquiries, or otherwise provide us with information. This may include:

Contact Information: Name, email address, phone number, and address.

Mobile Phone Information: If you provide your phone number, we may use it for communication purposes, but we will not share or sell your phone number to third parties for marketing purposes.

Guest Card Information: Information provided via a guest card or contact form for the purpose of helping you find housing, leasing, or for communication about your application and tenancy.

 

How We Use Your Information

We may use your personal information for the following purposes:

To contact you regarding leasing opportunities and the status of your inquiries.

To assist with your application process if you are applying to lease one of our properties.

To provide updates and information related to your residency.

To provide customer support and respond to your inquiries.

To improve our website, services, and marketing efforts.

​

Opting Out

If you do not wish to receive further communication from us, you may opt out by:

Email: Reply to any email from us with the subject line “Unsubscribe.”

Phone: You can request to stop receiving text messages by replying “STOP” to any text we send.

Contact Us: You can also contact us directly at hello@vitrahousing.com or (317) 343-4031 to update your preferences.

​

Data Sharing and Disclosure

We do not sell or share your personal information, including your mobile phone number, with third parties for their own marketing purposes. However, we may share your information with service providers who assist us in operating our business (e.g., property management software like Appfolio, or services such as Dialpad), but only for the purposes outlined in this policy.

​

Cookies and Tracking Technologies

Our website may use cookies or other tracking technologies to enhance user experience and analyze website traffic. You can control or disable cookies through your browser settings.

​

Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

​

Your Rights

You have the right to:

Request access to the personal information we hold about you.

Request corrections to any inaccurate or incomplete information.

Request deletion of your personal information, subject to legal requirements.

​

Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

​

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the effective date.

​

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: hello@vitrahousing.com

Phone: (317) 343-4031